Three years ago, I started contemplating starting a side business as a life coach. To prepare for that role, I decided it would be a good idea to practice being a life coach to myself.

Since I took on this challenge, I’ve accumulated a size-able collection of self-coach notes with raw lessons and ideas I extracted from my daily experiences. Most of these entries are prescriptive while others are observational or reflections about mortality and impermanence. There are 100 distinct ideas in the list. The ideas are inspired by:

  • My experiences overcoming difficult situations
  • Learning new hobbies (violin)
  • Overcoming challenges (successfully or unsuccessfully)
  • Self reflection during work performance review cycle
  • Listening to other people’s stories and counseling them
  • Things I heard from blog posts, YouTube, or social media that added clarity and inspired me
  • Things I learned in a specific context (e.g, yoga or sports) that have analogues in other contexts (e.g., work) and have larger lessons for life in general

Recently I stumbled upon Marcus Aurelius’s book Meditations. I realized that my “life coach” notes list is the same.

Marcus Aurelius was a Stoic. I never formally studied Stoicism before but the more I look into it, the more I realize I’ve been a Stoic at heart all along. Because I was raised with Buddhist and Zen beliefs, the golden rule “Don’t worry about things you can’t control; focus on things you can control” has always been a fundamental principle shaping how I live my life.

When Marcus Aurelius wrote his journal entries, he never intended for them to be published. They were private, unpolished notes written for his eyes only. My “life coach” list is the exact same thing: unpolished reminders I wrote strictly for myself. Because they are personal notes (meditations), a lot of them have no context recorded.

Some meditations are way longer than others. The verbosity can be attributed to one of the two reasons (1) the lesson is not so obvious or it’s hard to see how it can be generally applicable without some explanation or examples, (2) the idea is controversial or paradigm-shifting and took some internal dialogue to convince myself of their validity.

I am publishing my notes exactly as written, just like Marcus Aurelius’s notes. Here are my first 100 meditations. The list is ordered by recency (most recent entry is at the top and has the smaller number).

Meditations

  1. Don’t take a risk you can’t handle. Before taking a risk, ask: what’s the worst that can happen if I fail and am I ok with the consequences in the worse case scenario? Would I have to sell my kidney to make ends meet? In reality, it’s never this bad for most people. But they may lose self confidence or sense of self worth if they failed and have to move back in with their parents. For some people, that is almost as bad as losing a kidney. Every person has a different threshold for what’s too much risk.
  2. One-way door vs two way door decisions. Always prefer two-way-door but have a rollback strategy before implementing that decision.
  3. There’s no point trying to argue with someone who is religious about something and is preachy about it. Example: argument with a friend about the best way to exercise. They will not listen to your point of view and be or acknowledge that the best way to exercise is different for every person. They are religious about their way because they did a lot of research into it and their way worked out really well for them. They want to convert you because they want to “help you” or “enlighten you”. It doesn’t mean they can’t still be your friend. You just need to have empathy that they can’t help their moralizing behavior when you talk to them about something they are super passionate about. The best thing to do in this situation is to change the topic.
  4. Being productive is the wrong metric for success. Aim for being impactful. The best case is being impactful with the least amount of work. Figure out how to maximize impact to work ratio should be a top priority.
  5. “follow your passion” is not sustainable because it is motivated by an emotion which fades over time. Figure out a way to make the thing you want to do automatic and easy so it becomes a habit, routine, and a part of your identity. It’s easy to do what feels good and is easy.
  6. Be a master of your biology, not a slave to it. In a stressful situations, our body gets into a fight-or-flight response. The biological benefit of fight-or-flight response is immediate survival, but it comes at a high cost to your long term health if you are constantly in fight-or-flight state. The cortisol and adrenaline baseline levels get permanently elevated, which causes cumulative, systematic damage to all your major organs. Sustained high levels of cortisol is toxic to your brain and cortisols also damages your metabolism by continually signaling your body to conserve and store energy, leading to increased appetite, cravings for high-fat and high-sugar foods. In survival situation, you need all that fat and sugar to run away from predators. In a corporate environment and modern life, you are not actually running away from predators. Don’t let anything at work or in life raise your cortisol level.
  7. (DearModern/Cliff Tan) Stop complaining, fix it. Your environment (home, work/life situation) is a thing you can control. It’s one thing to be dropped into an unpleasant situation, it’s another thing to allow yourself to stay in that situation and cope by complaining. Unexpected work comes up that requires attention. Don’t complain and feel bad that you have more work than you originally thought. Either just do the work, or say no, or find someone else to do it.
  8. A lot of work doesn’t need to be done because they are anticipatory or prep work based on incomplete understanding of the problem and wrong assumptions. If you are not sure the work will add value, just wait until the motivation and scope becomes more clear and certain. Don’t “be proactive” and do anticipatory work that becomes negative work (work that you have to undo later and causes more harm than good that you have to clean up later). Don’t do work that will hurt other people or your future self. Just wait and let the work definition become clearer. Often, the work becomes no longer required because people who asked to do the work realized that they don’t actually need this work to be done and it doesn’t move the needle on the KPI. Not waiting for clearer scope definitions and jumping in too early often causes more harm than good because it creates lock-in on the wrong solution (sunk cost fallacy) that adds friction for actually doing the right thing. And you have to maintain fragile and poorly designed architecture and spend all your time fixing bugs.
  9. Spend time with yourself - you make time for your work, loved ones, causes you care about. Why not also make time for yourself? Have a conversation with yourself to understand your worries, priorities, and values. Allow yourself to go into rabbit holes to scratch your curiosity itch. A lot of people are willing to spend a lot of time cooking nutritious meals for their kids/loved ones but they are not willing to cook a healthy meal for themselves and opt for takeouts. Why is it not worth your time to make yourself happy and healthy? Think: you are your own child. You wouldn’t neglect and abuse your child, why would you neglect and abuse yourself?
  10. The North Star for prioritization - make people’s life easier. Prioritize doing things and adopt behavior that moves the needle the most in making people’s life easier. Make your coworkers’ life easier by working on automation and tools and prioritize tasks to unblock them. Make customer’s life easier by shipping things they need and fixing bugs that are blocking them from doing their job (if you work on enterprise software). Make your boss’s life easier by delivering on schedule, communicate clearly, know when to ask for permission and when to ask for forgiveness so they don’t have to chase down answers and have difficult conversations with stakeholders and their bosses. Every time you have to make a decision, it drains mental energy. Make other people’s life easier by removing amount of small and inconsequential decisions they have to make (taking initiative, proposing solution and alternatives and ask for feedback. This would simplify the decision they have to make to a yes/no answer). Make your own life easier. Want to live healthier? Remove all the frictions you have to exercise good habit. When I moved, I quit a gym that was 15 minute walk from me and joined a more expensive gym that’s only a 5 minute walk from me. I’m saving 20 minutes everyday going to and back from the gym. Extra 20 minute walk is friction. It’s the difference between going to the gym or not going during my hour lunch break. Remove the choices you have to make about whether certain processed food is good for you based on the quantity of the bad ingredients. This drains mental energy. Just adopt a zero tolerance policy - I only eat whole foods that are not processed or minimally processed foods with three or fewer ingredients (I also have a restriction that I can only eat food I cook myself). It’s not binary thinking. I understand the nuance and there are gray areas. I’m just choosing to live with these self-imposed restrictions so I don’t have to make a lot of tiny decisions everyday to conserve valuable mental energy.
  11. When you want to voice your frustration/complain to someone, ask yourself - what is the point of saying this to them? Is it to make them feel bad about themselves? Is it to make them feel bad for you? Is it to make them feel angry, sad, or any negative emotions even if they have nothing to do with it? If the answer to any of these questions is yes, don’t do it. Thats a manipulative. You risk ruin someone’s day for no good reason at all. Find another way to vocalize your concern so it’s actionable and say it to the people that can take those actions so the underlying situation that causes your frustration can be changed.
  12. how to navigate angry situations: in any debate or discussion, there are two kinds of people - the soldier and the scout. Ask yourself this - what would i need to see to be proven wrong and how would I feel when that happens? Aristotle lays out three methods of persuasion - logos (based on logic), ethos (based on their character and authority), and pathos (based on emotion).
  13. How society brainwashes us: Are you a protagonist in your life? Or NPC or supporting character? I spend a lot of time thinking, planning, and understanding these days. The danger of living in a hyper-capitalist society: Instead of asking ourself what do we want out of life, we get this pre-packaged, curated list of answers from society. Asian Dad Energy puts it best: “My day is jam packed with things to do but few of those things actually achieved anything meaningful to me. Maybe the things that I spent somuch time working on had a purpose, but it was not my purpose. Because nearly all of my time was spent working, I didn’t have the free time and energy to go out there and seek my own purpose and meaning.” So in this way, our hyper capitalist society shapes who we think we are. Productivity becomes identity. Material consumption becomes fulfillment. Relationships becomes a status symbol. And career success gets tied to intrinsic self-worth. Hyper-capitalism doesn’t just make us buy a lot of crap. It shapes our values, our ambitions, and our aspirations. It tells us what we should want for life before we even had a chance to find out what it is we want for ourselves. Ultimately, it defines what a good life is supposed to look like on our behalf and without our permission.
  14. How to brainwash yourself - Cherry picking to support a narrative is unscientific; however, if your goal is not research and science but rather to change you belief system (faith), then pick a narrative and cherry pick is a technique to rewire your brain. This is how brainwashing works. Radical habit change is like brain-washing yourself! Learn from the brain-washing masters and cult leaders to study their techniques and do it on yourself (be careful yo only do it on yourself and not other people because it’s unethical). Sometimes strong beliefs and faith are required to do the hard things. We are naturally wired to avoid doing hard things. If you want to change that, you have to build your religion for which you are your sole follower. Examples: (1) Narrative: “I’m an athlete”. (2) Belief system is updated, write your new doctrine and indoctrinate yourself into your new routine. There’s a ceremony of going to the gym everyday and devote yourself to a strict diet. (2) Narrative: “I’m a violin virtuoso”. Train like a virtuoso. Study music theory and violin techniques textbooks. Understand the physics of the violin interaction with the bow and the music theories. Zero tolerance for imperfection. Religiously practice. Break every problem down and work on individual building blocks of the sound (finger placement and bow use) in isolation before putting it together. You can also assume temporary personas. Have a bug and production support issue? Put on your investigator hat. (3) Narrative: “I’m a detective”. Do what Sherlock Holmes does. Come up with hypotheses, follow leads, have a system of process of elimination. The more you do this, the easier it is to “flip the switch”. Practice brainwashing yourself.
  15. Practice worst case scenario - By rehearsing worst-case scenarios repeatedly, the brain moves the emergency from an “unknown threat” to a “known procedure.” Calmness is achieved through extreme familiarity and pre-planned routines, rather than a natural affinity for chaos.
  16. Only quit when something doesn’t feel right, not when it feels hard
  17. What do you like to do when you are bored predicts your career. I spend my free time mastering skills I need to climb “mountains” (climbing Matterhorn, playing Chaconne and Fugue on the violin). A lot of the time is spent on understanding what “good” looks/sounds/feels like, what different levels of “good enough for now” are and setting intermediate milestone, troubleshooting, identifying current gaps, planning how to train, re-evaluate my strategy, and pivot my strategy based on the latest information. I also spend a lot of time taking lessons from experts (personal trainers, mountain guides, violin teacher) so I can think like an expert. This doesn’t mean I want a career as a mountaineer or violinist. The observation is I like to work on “mountain” projects that seem insurmountable and scary at first look but if you break down the work and plan milestones, it’s very achievable. I like being able to clarify scope, understand success criteria, consult experts, set a strategy, make incremental progress, and re-evaluate and refine strategy when more information is available. This process is fun for me.
  18. Be kind to yourself - don’t give myself a hard time for project not going well. Project delivery is a team effort and other people not pulling their weight doesn’t mean you are in the wrong for not proactively doing their work for them. Also, should get compensated for doing extra work
  19. If rock falls on you and crushes you, removing the rock won’t automatically heal you. Recovery takes time. Same idea for burnout at work and relationship damage. Just like you need physical therapy after a physical injury, you need time and therapy to recover mentally and emotionally
  20. Adopt an athlete’s mindset in everything you do - trains, have routine, prioritize recovery, consistency, competes and handles with losses as part of the game, not failure. Good sportsmanship, Performance mindset
  21. Mindset: I’m always on PIP - when you fail Navy PRT, you go on FEP. FEP is just working out more consistently. Working out more consistently is objectively good. Think: you are always on FEP or PIP. Apply this mindset to violin practice.
  22. Two frames for decision makers: maximizers evaluate every option before making a decisions. Satisficers set standards and stop when those standards are met. Maximizers score high on clinical depression because their frame makes satisfaction impossible
  23. Private reality vs public performance
  24. When you are performing, you are a god (mindset)
  25. Hoard free time
  26. I’m a master of physics (mindset for playing the violin)
  27. There’s no later. You will be old and less resilient to come back after making mistakes (example of the old violin student who injured himself playing and took many months to recover. I injured myself too and I took a few days to recover). Being a student requires you to make many mistakes. Gymnast learning handstands and backflips as a child (flexible and low to the ground) vs adult learning that (dangerous because many years of built up stiffness). Also there is a chance you may lose the desire to do the thing later. There was a window when I was interested in going to Burning Man (ages 27 to 28). When I missed that window I no longer have the desire to go because my values and priorities changed. I missed out on opportunities to connect with people over this shared experience. The cost of acquiring the experience at an older age is not worth the opportunity to make new friends at a party. I’m ok with not making any new friends. I have enough already.
  28. You don’t have to do things linearly - remove this unnecessary constraint. Chaconne starts hard then it gets easier. I started with the easier section first. Learning the techniques from practicing the easier sections prepared me tackle the harder sections earlier in the piece. If I started with the harder section first, I would probably get frustrated and give up. I learned this idea from the book Smartcuts: Instead of following a traditional, linear progression (climbing a single ladder rung-by-rung), successful people use lateral thinking to make strategic sideways or diagonal moves. They treat their current position not as a final destination, but as a temporary platform to build immediate credibility and momentum
  29. The only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. - Steve Jobs
  30. Balance - work to live, live to work
  31. Low return on investment - don’t do.
  32. Proof of concept - do a POC before committing. POC is a cheap way to validate your hypothesis. Mindset of a scientist - in an experiment, it’s not a failure when data proves your hypothesis false. It’s learning and data helps you refine your hypothesis. Hypothesis when proven with data becomes validated theory. Theory can be eventually invalidated by new data. Theory is not fact. You need to adapt to new data, changing markets, changing life situations etc and constantly question the validity of your existing belief system and update it. That’s not being proven wrong, that’s evolutions
  33. Separate substance from display. Separate concern
  34. Limited mental reserve - automate different aspects of musical performance (memorization is the first and easiest to automate. Don’t even need an instrument)
  35. (SE) Automatic alert is great. What automatic alerts can we set in our life to signal something (health, relationship, violin tone quality) is wrong? To set an automated alert in software engineering, you need a measurable metric, a reliable way to distinguish signal from noise, and a threshold for when it’s an emergency that requires immediate action. In life, that’s personal boundary, your non-negotiables, and physiological baseline.
  36. Flexibility is a core principle
  37. Control over your body is strength - in the context of sports and playing the violin, control is more important than being able to do fancy movements and playing hard repertory in a precarious way, i.e., you can only play vibrato subconsciously and you can’t control when you can play a note with vibrato. For handstand, it’s a sign of strength if you can lift your legs up slowly into a handstand (control) rather than kicking up your legs and hope for the best that you can balance (using momentum is cheating and precarious - will cause injury)
  38. Sometimes it’s easier to ask for forgiveness than permission
  39. If someone you love is upset, ask “do you want to be helped, heard, or hugged?”
  40. Order of operations matters
  41. Delegate, automate, eliminate
  42. For breaking bad habits: first step is to write down all your anti-patterns.
  43. For priority setting: write down everything on your mind (personal, work, hobbies, family obligations, relationships, everything). Rank based on what stresses you the most on a given day. If there’s something you can do today about it, do it. Otherwise, stop thinking about it
  44. don’t chase, attract
  45. Keep your expectations realistic. No extreme measures, no unsustainable plans. Focus on what you can control
  46. Cost to utility ratio - chandeliers have one of the worst cost to utility ratios
  47. Principle of least privileged
  48. (Rika Yoga) end range - when your joints are stretched to their limits, do you still have the strength to do things
  49. (Yoga) It’s not about the shape. It’s how you get into the shape
  50. By pareto principle, while it’s possible to get 2 weeks worth of work done in 1 week, it’s not worth losing health and friendship for it
  51. Make a list of little things in life that cause little annoyances. Do they have anything in common? What’s the common denominator?
  52. YAGNI - every item you acquire is going to have physical burden (takes up space), mental burden, and maintenance burden (repairs). A lot of information is irrelevant. Information take up space in our brain. We are at an age where there is too much information.
  53. (Kat yoga) If it hurts, don’t do it
  54. Never trust the documentation (self documentation code is the best way of understanding what the code does, especially the documentation can be inaccurate). In life, people will tell you things, but don’t trust what they say. Look at what they are do.
  55. DRY - automate if you are repeating yourself
  56. Single responsibility principle (every function should be doing just one thing). This came from the SOLID principles. This applies to your life too to help you keep your focus and stay on track
  57. Some people are dealt very strong hands. But you are not the cards. You are the player. A good player can play any hand, weak and strong, and still maximize on their potential. A big part of that is over-preparation. Preparation is the key to success
  58. Some people are playing completely different games. People who are born into rich families don’t need to compete with everyone else based on merit. They can just use their connections. Some don’t even need to work. They just use their money to make more money (investment)
  59. Home is not a place. Home is people. Emotional connection with the people. It’s the people who made the moment special
  60. Success is fun - getting something launched, it’s how you got there
  61. The burden of owning expensive things - The things you own end up owning you. Diderot Effect - Diderot was gifted an expensive robe. The robe was so magnificent it made the rest of his humble belonging look cheap and out of place. He felt a sudden pressure to upgrade all his items to match the robe, leading to spiraling overspending and mounting debt.
  62. Make sure your life expenses aren’t total losses and you can derive some gains from those. Almost like business expenses that will generate a return on investment or at least retain their value
  63. (Kat yoga) you should never put yourself in a position that you can’t wait to get out of
  64. climbing is a game of tradeoffs - Adam Ondra has really strong scapula and rotator cuffs, letting him hold holds in a different way, compensating for his lack of grip strength. Compression sequences
  65. (Rika yoga) just like anything in life, when you fall, you need to fall gracefully so you don’t face-plant. Do handstand in the middle of the room not against a wall so you don’t just randomly kick up with no plan for what happens if you overkick
  66. (Karla yoga) Let go of things that no longer serve us physically, mentally, and emotionally so we can make space in our lives
  67. (Kat yoga) Hard things are hard until they become easy
  68. Education is the passport to the future for tomorrow belongs to those who prepare for it today - Malcolm X. Developing an online skill can be a game changer for you. This includes coding, digital marketing, copywriting, content creation, youtube
  69. Take care of your body. It’s the only place you have to live - Jim Rohn
  70. (job search) you are running towards something, not away from something
  71. Leading indicator va trailing indicator
  72. (SE) identify parameters for optimization - say you’re working on a presentation. Is it for a internal company tech talk or training? Is it for a tech meetup? Is it a Ted talk or YouTube video you make for the general public? Who your audience are and why they show up to your presentation matter in deciding how to craft the content and delivery of the presentation to provide the most value to your audience.
  73. (SE) Post mortems. I write post-mortem for failed relationships, failed interviews, companies I have left, companies I got laid off from because of an acquisition (what did the company do wrong? What did I do wrong while I worked there and when picking this offer over the other offers, did I fail to consider something when assessing the sustainability of the company?) I also write post mortems for leetcode questions that I struggled to come up with a solution with and identify remediations to up-skill in my CS fundamentals and problem solving skills. You don’t have to write blog posts. It can be private journal entries or you can even just talk to your friends and families about it. Post mortems help me learn something about the world and my self. Gain new perspectives and appreciation. They also make great conversations and helps you become the most interesting person at a party (people love the Theranos story. There’s a certain Schadenfreude)
  74. (Fitness) regression and progression - go in and try the thing in standard mode. Sometimes progression feels easier than the regression for me. These labels are assigned to the variation of the standard mode based on whether most people feel that’s more difficult or more easy. Most people are not you. Sometimes I have to regress a little to build stronger foundation to make the progression sustainable. In HIIT with very heavy weights and explosive movements, I could in do the hardest version of everything once or twice perfectly but it’s hard to keep good form, I’m more likely to get injured and I can’t do it efficiently. So I regressed to less weight (barre, 3lbs) focuses on more reps, proper form. Then going back to HIIT, I could take 6 classes in a day with heavy weights doing the hardest version of everything without injury.
  75. (Fitness) do things that make you feel like the most bad ass version of yourself - builds confidence
  76. (Fitness) hard things are hard until they become easy (Kat, yoga) - show up and try it out. Find a coach / mentor / resources to tell you if there’s an easier version of something that is hard so you can do that to build up strength so you can do that harder version later. There are always harder version of hard things (Rika’s yoga)
  77. (Fitness) power and agility - in Tabata, we train for power (amount of distance you can travel in a short period of time) and agility (how quickly you can change direction). Need both in life during times of challenge. For example, getting laid off and needing to find a new job in a bad job market. Agility (pivot quickly and react to changing circumstances) and power (2 weeks to find a job, how far you can get in your interviews to get to an offer)
  78. (Fitness) Balance emergent strategy (serendipity) with deliberate strategy (plan). My trainer John would change the planned program for me after diagnosing my injury. Prognosis and targeted training. This requires in-depth knowledge about the subject matter (human body and muscle groups)
  79. (Fitness) Strong foundation. My trainer John was able to come up with an emergent plan on the fly because of his strong foundational knowledge about the body and experience in physical therapy. In life, you need a strong foundation for everything you do. If you don’t know how to solve a problem and lack the vernacular to even compose good google queries to find an answer, you can’t do your job. Core is your powerhouse. It’s foundational to everything you have yo do. Build a strong powerhouse and everything will become easier. Renegade row - could not do even one. My other trainer Daeze trained me in core first after realizing I lacked the core strength. Another real life example - when I first tried to invest in stocks, I bought YOLO stocks. Did not understand what P/E or market cap meant. After losing 80% of my investment, I dedicated myself to acquiring financial literacy and learning how to use the different signals to come up with a good investment strategy for myself based on my own preferences (risk averse or optimistic) and predict what the market will be doing to determine how closely I should pay attention to each stock and how to manage my holdings (when to put more money in, when to sell)
  80. Resource allocation - be proactive instead of reactive - allocate your resources in a way that’s consistent with your priorities. setting hard stops, barriers, and boundaries in your life
  81. What assumptions need to proven true in order for this to work? Startup MVP
  82. With life partners, we don’t share hoping for a specific outcome. We share as a litmus test that we can be ourselves with the other person. This is in contrast to business partners and colleagues
  83. What Stock market teaches about relationship: There will be ups and downs but the important thing to pay attention to is if it’s trending in the right direction and the volatility (how much it goes up and down)? Don’t act rash and bail on the relationship on the first down (like panic selling). There’s a tax you have to pay on the short sale. In a relationship, you already invested time and energy. Giving up too early without sufficient data causes more harm than good.
  84. How to share an idea with someone - Create a pitch deck - when you struggle to make a decision or trying to convince other people of a decision, make a pitch deck
  85. I don’t know what to think - instead of relegating your life to a series of guesswork, best practices, and serendipity, learn how to think, which will lead you to develop the best strategies
  86. Life is improvisation. Good improvisation comes from a mastery of theories - what I learned from the best personal trainers is they don’t follow a formula for every client. They diagnose and get feedback then come up with trainings on the fly. They are only able to do that because they have mastered the theories - human anatomy and sports medicine
  87. Conservation of energy
  88. (Personal and finance) use constraints as forcing function and simplify the problem you have to solve - for every new piece of clothing I buy, throw away 2. I can only deposit in $1K every month into my brokerage so if I want to buy, I have to wait or sell another stock. You reduce the number of possible actions from (put more money in, sell, buy, wait) to (transfer and wait)
  89. Who not how - artist learning how to code, not productive
  90. Habits - what can we learn from gaming? Overlapping gameplay loops that support each other (sims)
  91. Habit forming: Every morning, ask yourself “what’s the definition of success for today?” What’s the most important thing I have to accomplish today?
  92. Phone Home Screen - Cache and Index.
  93. (Climbing) You have to learn how to fall (fail)
  94. Self reflection - use Instagram stories for journaling
  95. Operate at the edge of your ability
  96. Fail gracefully - take the risk out of risk-taking. Measure what matters. How do you assess success and failure? Develop smart metrics and keep scores selectively (Wells Fargo and Ritz Carlton example).
  97. (Corky, running coach) Be comfortable with being uncomfortable is a skill - hard things are hard until they become easy
  98. The difference between what to think and how to think
  99. Plan for the worst, hope for the best
  100. The dose determines the poison